Delivery Information

The Moonling/Die Maanling

  • Books that are in stock will be dispatched within 24 working hours after payment was received
  • The customer will be notified via SMS or e-mail when the product leaves dispatch
  • Products will be delivered door-to-door
  • FastWay courier services assists JOE in making national deliveries.

JOE lil’brary/biblio’kie

  • Every JOE lil’brary is “handmade to order”
  • Items are not stocked, and are produced after being ordered
  • Please allow for 2-4 weeks to make your item(s) before shipment is sent out for delivery (between 24-72 hours)
  • Freightmore Road and Air Freight Specialists assists JOE in making door-to-door deliveries nationwide.

IMPORTANT

  • It is the customer’s responsibility to make sure that the address is correct
  • The customer must make sure that there will be someone at the given address to receive and sign for the product during working hours
  • Delivery is included in the price
  • All orders are delivered within 24-72 hours
  • Unfortunately, we do not ship outside of South African borders
  • Should you provide a postal address JOE will not be responsible for any delays or damages.